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Simplify Customer Engagement with WhatsApp

Your organization's knowledge at your customer's fingertips.

Seamless Onboarding

Register, upload your documents, and let
Intractiv handle the rest.

Instant Query Resolution

Empower customers to get quick, accurate answers on WhatsApp.

Intuitive AI

Driven by the power of ChatGPT, Intractiv transforms text documents into conversational wisdom.

Custom AI Service for
All Industries

Providing Instant Answers on WhatsApp

Transform Your Customer Service with Intractiv

Seamless, Intelligent WhatsApp Customer Service

Setting up Intractiv is a breeze. Simply upload your textual content in any standard format, and Intractiv intelligently creates a searchable database ready to address customer inquiries. This ease of integration and content management saves you time and resources, allowing you to focus on what matters most – growing your business.

Support

FAQ - For
Organizations

Some of the common quesions
asked

Intractiv seamlessly integrates with your WhatsApp business account, complementing your existing customer service tools without the need for extensive setup or overhauls.

Absolutely. Intractiv allows for comprehensive customization to ensure that all interactions reflect your brand’s tone and adhere to your communication standards.

Intractiv supports a wide range of document types and sizes, ensuring your entire knowledge base can be uploaded and utilized without compromise.

Intractiv is designed to recognize queries that exceed its parameters and can seamlessly escalate these to your human customer service team for personalized attention.

We prioritize data security and privacy, employing state-of-the-art encryption and compliance with global data protection regulations to safeguard all information.

Intractiv’s AI is built to learn and adapt. Regular updates to your content database will automatically refresh Intractiv’s knowledge base to keep information current.

Yes, Intractiv offers detailed analytics, giving you insights into customer queries, response effectiveness, and areas for service enhancement.

Support

FAQ - For
Customers

Some of the common quesions
asked

Intractiv is designed to confirm the understanding of your query by summarizing or asking clarifying questions, ensuring accurate and relevant responses.

Intractiv is equipped with multilingual capabilities to serve a diverse customer base. However, language availability may vary based on the organization's settings.

If your query requires personal attention, Intractiv can guide you on how to connect with a human customer service representative for further assistance.

Streamline Customer Queries on WhatsApp

Try Intractiv today for smarter, faster customer service solutions!

Get Started Now